Together with our strategic partners E-RTM, specialists in quality certification services (consulting, auditing and QMS implementation), we have developed the excellent software suite RTM SYSTEM.
RTM SYSTEM is a suite of software modules supporting the business process management. It allows for modeling and further optimization of the organization's business processes.
The suite is comprised of the following modules:
RTM QM
QM is an audit documentation and quality recordings management tool. It supports management based on ISO Standards of the 9000, 14000, 18000 series and branches standards TS 16949, VDA 6.1., QS 9000, AQAP, or HACCP.
RTM CRM/VRM
RTM CRM/VRM is a flexible software tool that enables the organization, after a detailed analysis of all the processes related to the definition and realization of customers needs, to create a system of connections with its business environment.
The system enables the users to perform and monitor business processes such as sales, marketing, order placement, customer support, helpdesk and others. The flexibility of the solution, as well as its focus on business entities and processes, make it an effective tool for production and trading companies as well as professional services.
RTM Workflow
Workflow is strictly connected with team work and the reengineering of business processes. RTM Workflow is focused on maintaining and managing business processes, showing their effectiveness, and actively supporting their execution and improvement.
The development of computer technologies in connection with the processing of business information enhances the creation of workflow methodology. Workflow is a method enabling the transformation of part, or all of a business process, during which information is transferred between the participants of the process in workflow documents.
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Quality processes
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